Job openings for Airport Ticketing Executive in Mumbai

As an Airport Ticketing Executive, you will play a vital role in ensuring that passengers have a smooth and pleasant travel experience. Your primary responsibilities will include the following:
- **Ticket Booking and Issuance**: You will assist customers in booking flight tickets by providing accurate information and processing their requests promptly.
- **Customer Assistance**: You will greet and guide passengers, addressing their queries and concerns regarding flights, baggage, and travel policies.
- **Managing Reservations**: You will update and manage customer bookings, ensuring all details are correct and any changes are properly communicated.
- **Payment Processing**: You will handle payments for ticket purchases, ensuring that all transactions are processed securely and efficiently.
- **Coordination with Airlines**: You will communicate with various airlines to resolve issues related to ticketing, schedules, and cancellations.
- **Maintaining Records**: You will keep accurate records of all transactions and customer interactions to ensure compliance with airline policies.
For this role, candidates should have a minimum education level of a 10th pass. Experience in a customer service role is preferred, but not required, making this position suitable for freshers as well as experienced individuals. You should possess strong communication skills, a friendly demeanor, and the ability to handle stressful situations calmly. Attention to detail and a customer-centric attitude are essential. Proficiency in basic computer skills is also required to manage ticketing systems effectively.