Job openings for Air Ticketing Executive in Surat

We are seeking an Air Ticketing Executive to join our team in Surat. This role is ideal for individuals passionate about travel and customer service, regardless of their experience level. Your main responsibilities will include the following:
- **Booking Airline Tickets**: You will handle flight reservations for customers by utilizing booking systems, ensuring accuracy in ticket details and pricing.
- **Customer Support**: Provide assistance to clients regarding flight options, itineraries, and any changes they may need. Your friendly communication will help ensure a positive experience.
- **Managing Payments**: Process payments for ticket bookings, carefully handling transactions to ensure that all financial details are correct.
- **Resolving Issues**: Address any issues that may arise with bookings, such as cancellations or changes, and work quickly to find suitable solutions for customers.
- **Record Keeping**: Maintain accurate records of ticket sales and customer interactions, ensuring all data is secure and organized for future reference.
The ideal candidate for this position should possess a strong interest in the travel industry, along with basic computer skills for navigating booking systems. Effective communication skills are essential, as you will interact with customers regularly. An ability to work well under pressure and adapt to changing situations is important. A high school diploma is required, and a background in travel or hospitality will be an added advantage. The role requires a commitment to providing excellent service in a full-time office environment.