Job openings for Air Ticketing Executive in Pune

As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their flight bookings. Your primary duties will include:
- **Booking Flights:** Manage the booking process for travelers, from selecting flights to confirming reservations based on customer preferences and requirements.
- **Issuing Tickets:** Ensure the accurate issuance of air tickets, verifying all details for correctness to minimize errors and enhance customer satisfaction.
- **Customer Support:** Provide assistance to customers regarding their travel inquiries, including changes to itineraries, cancellations, and refunds, while maintaining a professional demeanor.
- **Collecting Payments:** Handle payment transactions securely and efficiently, ensuring that all financial details are processed accurately during the booking process.
- **Maintaining Records:** Keep detailed records of bookings, cancellations, and customer interactions, ensuring accurate data management for future reference and reporting.
To be successful in this role, you should possess the following skills and expectations:
- Good communication skills to effectively interact with customers, understanding their needs and providing clear information.
- Attention to detail to ensure all bookings and transactions are completed accurately.
- Strong problem-solving abilities to handle unexpected issues or changes in customer requests.
- Basic computer skills, particularly with reservation systems, to streamline the booking process.
- A positive attitude and willingness to assist customers in a fast-paced environment.
Candidates with 0 to 6 years of experience and a minimum of a 12th-grade education are encouraged to apply.