Job openings for Air Ticketing Executive in Mangalore

As an Air Ticketing Executive, you will be responsible for facilitating flight bookings and providing excellent customer service. You will work in an office environment in Mangalore, engaging directly with customers and travel agents to ensure smooth travel arrangements.
**Key Responsibilities:**
- **Flight Reservations:** Handle customer inquiries and assist with booking air tickets according to their travel preferences and schedules, ensuring accurate and timely reservations.
- **Ticketing Support:** Manage the issuance of tickets, including changes and cancellations, needing attention to details to avoid errors and provide a smooth travel experience.
- **Customer Interactions:** Provide assistance to customers over the phone or in-person, addressing questions, solving issues, and ensuring satisfaction with the services provided.
- **Fare Quoting:** Research and provide information on flight fares, promotions, and availability, ensuring customers receive competitive pricing for their travel plans.
- **Documentation Management:** Maintain and organize records of bookings, ticketing transactions, and customer communications for future reference and compliance.
**Required Skills and Expectations:**
Candidates should have strong communication skills, enabling them to interact effectively with clients. Basic computer proficiency is essential, as you will be using booking software. Attention to detail is crucial to prevent booking errors. A positive attitude towards customer service will help build trust and rapport with clients. This role is open to individuals with 0 to 6 years of experience, making it an excellent opportunity for both freshers and seasoned professionals looking to expand their careers in the travel industry.