Job openings for Air Ticketing Executive in Imphal

As an Air Ticketing Executive, you will be responsible for ensuring smooth and efficient ticketing processes for air travel. Your primary duties will include:
- **Booking and Issuing Tickets**: You will handle the complete process of booking airline tickets for clients, which involves understanding their travel preferences and selecting the best options available.
- **Customer Support**: Offer exceptional service by assisting customers with inquiries, changes, and cancellations related to their flight bookings. You will be their primary point of contact for any issues they encounter.
- **Processing Payments**: Ensure timely processing of payments for bookings, including handling invoices and confirming transactions conducted through various payment methods.
- **Maintaining Records**: Keep organized and accurate records of all transactions and bookings to help track sales and provide information when needed.
- **Coordinating with Air Carriers**: Communicate with airline representatives to resolve any discrepancies or issues with bookings and stay updated on flight schedules and changes.
- **Promoting Travel Packages**: Upsell travel-related products and services to customers, helping them make the most of their travel experiences and increasing sales for the company.
To succeed in this role, you should have good communication skills, a customer-friendly attitude, and basic computer knowledge. Being detail-oriented and capable of working in a fast-paced environment is essential. Previous experience in ticketing or the travel industry is a plus but not mandatory. Key skills such as problem-solving and time management will also contribute to your effectiveness in this position.