Job openings for Air Ticketing Executive in Ahmedabad

As an Air Ticketing Executive, you will play a key role in supporting travelers with their ticketing needs. Your main responsibilities will include:
- **Booking Flights:** You will handle flight reservations for customers, ensuring they receive the best options based on their preferences and schedules.
- **Issuing Tickets:** Once bookings are confirmed, you will issue electronic tickets and ensure all details are accurate, preventing any issues during travel.
- **Customer Assistance:** You will provide assistance to customers with inquiries regarding flight details, fares, and policies, ensuring a high level of customer service.
- **Handling Cancellations and Changes:** You will manage any changes or cancellations that customers request, processing these updates efficiently while adhering to airline policies.
- **Maintaining Records:** You will keep accurate records of all transactions and customer communications to ensure compliance and provide excellent follow-up support.
- **Coordinating with Airlines:** You will liaise with various airlines to confirm availability, handle issues, and keep up to date with flight schedules and fares.
To succeed in this role, you should have strong communication skills and a customer-focused approach. Attention to detail is essential as you will be handling sensitive information and ensuring accuracy in bookings. A positive attitude and the ability to work under pressure are valued, as you may need to solve problems quickly. Familiarity with ticketing software or systems will be advantageous, although training can be provided for candidates with the right attitude.